Terms and conditions

These terms apply to enquiries and bookings made with Soun Kashmir Tours and Travels, Sathu Bala, Barbar Shah, Srinagar.

Prices on this website

The prices shown for packages and cabs are the listed prices of Soun Kashmir. They are a starting point, not an offer: the final price depends on the number of travellers, the dates, the hotels and the route, and it is confirmed to you in writing before you pay.

Enquiries and bookings

Sending an enquiry does not create a booking. A booking exists when we confirm the itinerary, the price, what is included and the payment schedule to you in writing and you accept it.

Payments, refunds and cancellations

There is no refund policy. Once a payment is made to Soun Kashmir, it cannot be refunded.

If you cannot travel, the amount you paid can be adjusted against a future package with us. Whether an adjustment is possible, and how much, depends on a discussion with us, and we confirm anything we agree in writing.

If we cancel a trip, or force majeure stops it, the amount you paid is adjusted against another package with us; it is still not refunded.

Please read the written quote carefully before you pay: the dates, the names of the travellers, the hotels, the vehicle and what is included. We recommend travel insurance that covers cancellation and interruption, since payments are not refunded.

The payment schedule and the rules for changing a trip are stated in the written confirmation we send you. Please read them before you pay.

Travel conditions

Weather, road closures and official advisories can change a day plan or a route in Kashmir and Ladakh. We will tell you plainly if a plan needs to change.

Website imagery

Photographic illustrations on this website are AI-generated. Actual locations, appearance, conditions and booked services may differ. Retained logos and icons, and authentic customer review videos and their posters, are exceptions. Please confirm the accommodation, vehicle, itinerary and included services in your written booking details.

Contact

Questions about these terms: info.sounkashmir@gmail.com or +91 99064 48017.

This is a plain-language text prepared for the website rebuild. It should be reviewed by Soun Kashmir's own adviser before the site goes live.