Kashmir 5 days 2 pax minIn short
A Kashmir travel agency in Srinagar plans the cab, stay and sightseeing for a trip. Before you pay any agency, ask for a written quote that names the hotels, the vehicle and the meals, and pay into an account in the business's name. Soun Kashmir Tours and Travels is at Sathu Bala, Barbar Shah, Srinagar.
Updated
At a glance
- Tourist Police
- A Tourist Police Station at the Tourist Reception Centre, Srinagar, is listed as open 24 hours (J&K Police page)
- Consumer complaints
- National Consumer Helpline, toll-free 1915, 8 am to 8 pm; also by portal, app, UMANG and WhatsApp
- Latest fraud report
- 21 Oct 2026: J&K Police arrested a man in Katra accused of taking money for rooms and tours on forged bills (UNI)
- Soun Kashmir office
- Sathu Bala, Barbar Shah, Srinagar, Jammu and Kashmir
- Soun Kashmir planners
- Phone and WhatsApp, 24×7; a quote costs nothing
What does a Kashmir travel agency in Srinagar do?
A Kashmir travel agency plans the parts of a trip you would otherwise book one by one: the cab, the hotel or houseboat, the sightseeing days, the tickets and, on a package, all of them under one price. An agency in Srinagar is based in the town where most trips begin.
Soun Kashmir Tours and Travels is a tour and travel company in Srinagar. It arranges package tours for Jammu, Kashmir and Ladakh, tourist cabs, houseboat stays on Dal Lake and Nigeen Lake, hotels, air, train and surface tickets, guides, Gulmarg gondola tickets and shikara rides.
How do you check a Kashmir travel agency before you pay?
Run these seven checks in order. None of them needs a visit, and you can do all of them before you pay.
| Check | What a good answer looks like | Soun Kashmir's answer |
|---|---|---|
| 1. The terms | They are public, easy to find and readable before you pay; ask what is unclear | Published on the terms and conditions page |
| 2. The office | A street address in Srinagar, and a video call from the office; a business name and a phone number alone are not enough | Sathu Bala, Barbar Shah, Srinagar, Jammu and Kashmir |
| 3. The written quote | Hotels, vehicle, meal plan, days and total, all named; the next section lists what it should show | Its written quote names the hotels and the meals |
| 4. How you pay | An account held in the business's name, every receipt kept, and no personal number or whole amount up front | The terms and conditions explain how payments work |
| 5. The name on every paper | The same name on the quote, the booking and the receipt; a different name on each is a reason to stop | Ask a planner to confirm the name before you pay |
| 6. Ratings and awards | Treat a rating, an award or a traveller count as a claim until it names its source and its date | Ask which page or date a figure comes from |
| 7. The person on the road | The name and number of the driver, hotel or planner who answers during the trip | Planners answer phone and WhatsApp 24×7, and each tourist cab comes with a driver-cum-guide |
Local Srinagar agency, online seller or tour operator: how do they differ?
Three kinds of seller turn up when you search for a Kashmir package. They differ in who holds your money and who answers on the road.
| Seller | What you are buying from | What to ask |
|---|---|---|
| Local agency in Srinagar | A business that plans, and often runs, the trip itself | Its office address, its terms and the name of your driver or guide |
| Online travel seller | A website that may pass the booking to a partner agency | Which partner runs the trip, and how to reach it in Kashmir |
| Tour operator in another city | A company outside Kashmir that may arrange the trip through a local partner | Who the local partner is, and how to reach it in Kashmir |
Booking from outside Kashmir is not wrong in itself. The risk is distance: the company that sold the trip may not be the one on the road, so ask who runs it and get that name and number before you pay.
What should a written Kashmir quote show?
A quote is the one document you can compare, so ask for it first. Soun Kashmir's listed packages state four inclusions, sightseeing, hotel, meals and cab, and its written quote names the hotels and the meals. Any quote, from any seller, should show the items below.
| Item | What the quote should say | Why it matters |
|---|---|---|
| Dates and days | Arrival and departure dates and the nights at each stop | Nights per stop change both the price and the pace |
| Group | How many adults and children the price covers | A price for two is not a price for six |
| Stay | The names and categories of the hotels or houseboats | A named stay can be checked; a star count alone cannot |
| Meals | Which meals are in the price, and on which days | Meal plans differ more than room types do |
| Vehicle | The car type, and who pays fuel, parking, tolls and the driver's allowance | Soun Kashmir's listed cab rates include all four |
| Extras | Entry fees, gondola tickets, shikara and pony rides and anything paid on the spot | These are the costs that surprise people on the day |
| Tickets | Whether flights or train tickets are in the price | Soun Kashmir's listed packages do not list them |
| Tax and payment | Tax on its own line, the payment dates and how changes are handled | You can compare two quotes only when both show them |
How do payment scams around Kashmir bookings happen, and where do you complain?
The pattern in the reports is a seller who takes money for rooms or tours and does not deliver. On 21 October 2026 UNI reported that J&K Police arrested a man in Katra, the Vaishno Devi base in Jammu, accused of collecting money for accommodation and tour packages from pilgrims and hoteliers, using forged bills in the name of a travel firm, after a hotel supervisor complained that rooms booked for pilgrims were not provided.
The Department of Tourism has acted on complaints too. The Kashmir Reader reported on 15 April 2022 that the department warned providers against cheating and overcharging, and that after a complaint from a tourist group it had blacklisted a service provider from any commercial activity.
| Where to complain | Use it for | Source |
|---|---|---|
| Tourist Police Station at the Tourist Reception Centre, Srinagar | A complaint against a tourism business in Kashmir; the page lists it as open 24 hours | J&K Police, Safety Tips for Tourists |
| National Consumer Helpline, 1915 | A consumer complaint against any company; it takes complaints by portal, app, UMANG, WhatsApp or call | Department of Consumer Affairs |
What does Soun Kashmir offer, and where is it?
Soun Kashmir Tours and Travels has its office at Sathu Bala, Barbar Shah, Srinagar, Jammu and Kashmir, and says its planners answer by phone and WhatsApp 24×7. It lists 17 packages, among them 6 Kashmir trips from ₹11,700 to ₹21,550, keeps Deluxe and Super Deluxe houseboats on Dal Lake and Nigeen Lake, and rents 9 cabs, each with a driver-cum-guide.
Apply the checks above to Soun Kashmir as you would to any agency: ask a planner for a written quote before you pay. A quote costs nothing, and the terms and conditions explain how payments work. To start, contact Soun Kashmir or read how to plan a Kashmir trip.
Which Soun Kashmir pages should you read next?
Checking an agency is one step of a longer plan. These pages cover the others: the days, the route into Srinagar, the listed prices, the papers to carry and the advice to read first.
- Kashmir tour packages: the listed Kashmir trips side by side
- Kashmir honeymoon packages: the couple trips and the short break, each with its listed price
- Kashmir honeymoon guide: seven steps from the season to the quote
- Kashmir tour package price list: every listed package, what the price covers and what is extra
- How to plan a Kashmir trip: days, season, route and booking in order
- How to reach Kashmir: flights, the Vande Bharat train and the roads into Srinagar
- Is Kashmir safe to visit: dated government advice and what has reopened
- Kashmir and Ladakh permits and ID: what to carry and where a permit or fee applies
- Kashmir travel guides: a reading path from the season to the quote
Where do the facts on this page come from?
On 6 November 2026 we read the Kashmir Reader report of 15 April 2022, the UNI report of 21 October 2026 (its opening paragraphs; the rest needs a login) and the J&K Police page Safety Tips for Tourists. The National Consumer Helpline details come from its own site, read the same day.
Soun Kashmir's address, services, cabs and package count come from its own listing, with prices as copied on 25 October 2026, and its terms from its terms and conditions page. Helplines and reports change, so open the original page before you decide.
Questions and answers
Is Soun Kashmir a travel agency in Srinagar?
Soun Kashmir Tours and Travels is a tour and travel company with its office at Sathu Bala, Barbar Shah, Srinagar. It plans package tours, houseboat stays, hotels, tickets, guides and tourist cabs for Jammu, Kashmir and Ladakh, and sends a free custom quote.
How do I know a Kashmir travel agent is genuine?
Look for a street address in Srinagar and ask for a video call from the office. Get a written quote that names the hotels and the vehicle, pay into an account in the business's name, and keep every receipt. The name on the quote, the booking and the receipt should match.
Does it matter whether the agency is in Srinagar or outside Kashmir?
Neither is better by itself. What protects you is a written quote, a named person in Kashmir and payment to the business's own account. A seller outside Kashmir should tell you which local partner runs the trip, and how to reach it.
Should I pay a Kashmir travel agent in advance?
A hold for a hotel or houseboat can be normal, but the amount and the dates should be written down. Soun Kashmir's terms and conditions page explains how its payments work. Pay into an account in the business's name and keep every receipt.
What should I read before I pay Soun Kashmir?
Read the written quote and the terms and conditions page. The quote should name the hotels, the vehicle and the meals, with the dates and the total. Sending an enquiry is not a booking, so you can ask questions first.
What should a Kashmir travel agent put in writing?
The dates and days, the group size, the hotel or houseboat names, the meal plan, the vehicle, what is left out such as flights, the total and the payment dates. Soun Kashmir's written quote names the hotels and the meals.
Where do I complain about a Kashmir travel agency?
Write to the agency first. Then use the Tourist Police Station at the Tourist Reception Centre in Srinagar, which the J&K Police page lists as open 24 hours. The National Consumer Helpline takes complaints on 1915.
How much does a Kashmir tour package from Soun Kashmir cost?
Soun Kashmir lists 6 Kashmir packages from ₹11,700 for 4 days to ₹21,550 for 10 days, as of 25 October 2026. The final price depends on group size, dates and hotels, and a planner confirms it in writing before you pay.
Does a Kashmir travel agency also arrange cabs and houseboats?
Soun Kashmir does. It arranges tourist cabs with a driver-cum-guide, Deluxe and Super Deluxe houseboats on Dal Lake and Nigeen Lake, hotels, air, train and surface tickets, Gulmarg gondola tickets and shikara rides, on their own or inside a package.
How can I reach Soun Kashmir before I book?
Call or message on WhatsApp using the numbers on the contact page, or write to info.sounkashmir@gmail.com. The office is at Sathu Bala, Barbar Shah, Srinagar, and the planners answer by phone and WhatsApp 24×7.
Does Soun Kashmir charge for a quote?
No. A quote costs nothing and carries no obligation. It names the hotels and the meals, and the final price depends on the number of travellers, the dates, the hotels and the route.
Packages to start from
Plans that fit, listed with their price.
Each package is a starting point: we change the route, the days and the hotels to suit you.
- Kashmir 5 days 2 pax min
Kashmir 10 days 2 pax min
Kashmir 5 days 3 persons
Keep exploring
More to read and plan.
JournalKashmir Tour Package Price List: Every Soun Kashmir PackageThe listed price of every Soun Kashmir package: 6 Kashmir trips, 4 Ladakh trips and 7 yatras, with days, route, what is included and what changes the price.Read more 
JournalHow to Plan a Kashmir Trip: Days, Season, Route and BookingPlan a Kashmir trip step by step: how many days, which season, how far Gulmarg, Pahalgam and Sonamarg are from Srinagar, where to stay and how to get a quote.Read more 
CabsCar Rental in Srinagar with DriverTourist cabs in Srinagar from Soun Kashmir: Swift Dzire, Etios, Ertiga, Innova, Crysta, Tavera, Urbania and Tempo Travellers, each with a driver-cum-guide.Read more 
PageContact Soun Kashmir, SrinagarCall or WhatsApp Soun Kashmir for a free custom quote, or visit the office at Sathu Bala, Barbar Shah, Srinagar. Planners available 24×7.Read more 
PackagesBest Kashmir, Ladakh and Yatra Tour PackagesAll tour packages listed by Soun Kashmir: Kashmir, Ladakh, Vaishno Devi and Amarnath, from 3 to 10 days, with sightseeing, hotel, meals and cab.Read more 
JournalIs Kashmir Safe to Visit Now? Dated Advisories and FactsUK, Canada and Australia advice for Jammu and Kashmir, sites reopened since April 2025, three dated incidents, road rules and ID, as read on 6 Nov 2026.Read more
How it works
From first message to the first sunrise on Dal Lake.
Select
Pick a package or tell us the places and the days you have in mind.
Customise
Our planners change the route, the hotels, the houseboat night and the cab to suit your group, and send a free quote.
Book
Confirm the plan and pay as you go: the payment schedule is written in your confirmation.
Enjoy
Travel with a driver-cum-guide, and reach us any hour by phone or WhatsApp.
Contact
Get in touch with our tour experts.
Customised packages for Jammu, Kashmir and Ladakh, with deals for families, couples and groups. Hotels, houseboats and cabs in Kashmir at affordable prices.
- Sathu Bala, Barbar Shah, Srinagar
- +91 99064 48017
- +91 70067 74773
Free custom quote · Step 1 of 2